Supporting Tenants

Birribee’s tenant support services are designed to help you feel safe, supported and confident in your home.

We know that everyone’s situation is different. Our approach is strengths-based and grounded in respect — listening first, and working with you to find practical solutions.

A community-centred approach

Our tenancy support model focuses on wellbeing. We work closely with local Aboriginal organisations and service providers to create strong support networks around tenants.

We also encourage tenant feedback and participation to help improve how services are delivered.

How we support tenants

Tenant support may include help with:
  • Understanding your tenancy and responsibilities
  • Maintaining your tenancy and housing stability
  • Connecting with local support services
  • Responding early when challenges arise

Where possible, Birribee positions support staff within local communities to strengthen relationships and ensure support is accessible and culturally appropriate.

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Resources

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ACCESS TO TENANCY POLICIES

Find all the information you need in our comprehensive Tenancy Handbook.
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Tenancy Handbook

Access the comprehensive Tenancy Handbook and review our Tenancy Policies for all the information you need.
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