Resources

Explore a variety of helpful resources provided by Birribee.

Helpful information and tools

This page brings together guides, information and practical resources to support tenants, property partners and community members working with Birribee.

We aim to make information clear, easy to find and useful. If you can’t find what you’re looking for, our team is here to help.

5 min read

Birribee Housing Rental Arrears and Debt Management Policy

Policy for how Birribee will work with households to identify and support them to resolve arrears early. Where this isn’t successful more intrusive intervention may be required.

Tenants

5 min read

Birribee Housing Allocations Policy

Birribee Housing performs housing allocations in a fair and equitable manner to ensure potential tenants trust the process and that they have the best chance of being suitably housed.

5 min read

Tenancy Leases Policy & Procedure

This Policy helps tenants to understand how Leases will be applied to their tenancy. Birribee Leases Policy and Procedure

Contact Birribee

ARTICLES

Discover Popular Resources Here

Explore our most recommended resources for valuable insights.

5 min read

Transitional Housing – House Agreement and Information Sharing Consent

A house agreement for clients in Birribee’s transitonal housing properties. Will be completed with support of Birribee staff....

Homelessness Clients

5 min read

Koori Renters Kit

Birribee encourages all of its tenants to engage with educational pieces that can help with navigating the complexity of managing a tenancy. Tenants Union of...

Tenants

5 min read

Separate Water Meter Factsheet

...

Easy Access Guides

5 min read

Shared Water Meter Factsheet

...

Easy Access Guides

5 min read

Diversity Equity and Inclusion Policy

We are proud of the richness of our workforce which includes many Aboriginal people… Alongside the focus on Aboriginality within the workforce there are other...

Birribee Policies

5 min read

Making a complaint or appeal – Guide

...

Birribee Policies

5 min read

SHS Client Rights and Responsibilities – Guide

...

Easy Access Guides

5 min read

Rent Subsidy Application Form

...

Tenants

5 min read

Receipt of Keys

...

Tenants

5 min read

Notice to Vacate Form

...

Tenants

5 min read

General Consent to Exchange information

...

Tenants

5 min read

Centrelink Income Confirmation Consent Authority Form

...

Tenants

5 min read

Centrelink Deduction and Confirmation Services Multiple Consent

...

Tenants

5 min read

Water Charging Policy

This policy explains when tenants pay for water, how charges are calculated, and what to do if you need an exemption or want to appeal. ...

Birribee Policies

5 min read

Gifts and benefits policy and procedure

...

Birribee Policies

5 min read

Eligibility for Social Housing Assistance Policy

This policy provides a guide to the eligibility rules for social housing managed by Birribee Housing. The objective is for Birribee Housing to have robust...

Birribee Policies

5 min read

SHS Client Rights and Responsibilities

A policy for how Birribee Housing will respect the rights of homelessness program clients....

Homelessness Clients

5 min read

Serious Incident Diary

Birribee tenancies exist under the Residential Tenancies Act (2010) NSW, this includes the expectations as set out in s.51(1)(a-c) s.51(1) A tenant must not do...

Tenants

5 min read

Review of Decisions First Tier Appeal Application

This form is to be completed by a Tenant to appeal a decision made Birribee Housing. Please attach any relevant documentation or additional information that...

5 min read

Requesting Repairs and Maintenance Fact Sheet

When issues arise in tenants’ homes, we want to be the first people they reach out to. Our Approach Communication is the key: We know...

Tenants

5 min read

Records, Information Privacy and Confidentiality Policy

...

Birribee Policies

5 min read

Property Modification Request Form

This form is to be used for any request to modify a property managed by the Birribee Housing. If you have any questions or need...

5 min read

Notice to Vacate Birribee Housing

This form is to be completed when a tenant wants to vacate their property. For information or assistance with this form, phone our office on...

5 min read

NCAT Witness Statement

This form is to be completed by a person making a written statement for the NSW Civil and Administrative Tribunal about an incident relating to...

5 min read

Housing Statement

This form is to be completed by an applicant/tenant of social housing to make a statement. This statement MUST be witnessed by a Birribee Housing...

5 min read

Employment Income Details

This form is to be completed by the employer to confirm the income details for their employee who is a client of social housing. For...

5 min read

Domestic Violence Notice to Terminate Tenancy

This form is to be completed when a tenant wishes to terminate a residential tenancy agreement on or after the day this notice is given,...

5 min read

Complaints and Appeals Policy

This policy outlines the requirements for dealing with: • complaints about the services provided by Birribee Housing and its staff • appeals against decisions made...

Birribee Policies

5 min read

Birribee Tenant Handbook

Welcome to Birribee Housing! This Tenant Handbook will help you to understand everything you need to know about your tenancy with us....

Easy Access Guides

5 min read

Birribee Housing Feedback Form

This form is used to provide feedback to Birribee Housing about its services. Fill in the details below and email tenant@birribee.org.au or lodge with your...

5 min read

Application to House an Additional Occupant

Part A of the form is to be completed by the tenant to apply to Birribee Housing for additional people to join their household. If...

5 min read

Application for a Statement of Satisfactory Tenancy

This form is to be completed by a tenant or former tenant to request a Statement of Satisfactory Tenancy from Birribee Housing. If you need...

5 min read

Aboriginal Housing Office Rent Subsidy Application Form

Learn about the rights and responsibilities of tenants....

5 min read

Acknowledgement and Agreement to Repay Debt

This form is to be completed by a client to acknowledge and agree to repay a debt owed to a social housing provider. For information...

5 min read

Aboriginal Housing Office Centrelink Income Confirmation Consent Authority Form

...

View More