Diversity Equity and Inclusion Policy

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We are proud of the richness of our workforce which includes many Aboriginal people… Alongside the focus on Aboriginality within the workforce there are other areas of diverse characteristics that further enhances Birribee’s ability to engage with our clients who also have other diverse characteristics. Birribee must be a workplace that provides an environment that reduces stigma and limitations and embraces diversity, equity and inclusion at all levels of the organisation. We want …

Water Charging Policy

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This policy explains when tenants pay for water, how charges are calculated, and what to do if you need an exemption or want to appeal.  

Eligibility for Social Housing Assistance Policy

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This policy provides a guide to the eligibility rules for social housing managed by Birribee Housing. The objective is for Birribee Housing to have robust operational practices that: • Support delivery of affordable, secure and sustainable housing for Aboriginal people who are eligible for social housing products offered by Birribee. • Support fair, transparent and consistent decision-making • Ensure Birribee …

Complaints and Appeals Policy

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This policy outlines the requirements for dealing with: • complaints about the services provided by Birribee Housing and its staff • appeals against decisions made by Birribee Housing about housing and tenancy issues. The objectives are to ensure: • tenants, other household members, and applicants have a clear pathway for making complaints and appeals • Birribee meet its obligations under …